Local Independent Destination Management Company: Botswana • Zimbabwe

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Tag: Guest Feedback

Thursday 14 April 2022

Maybe, be a Bush Pilot: All it takes is a great Botswana travel experience 

A great safari is punctuated by many unique and life-altering experiences. As your experts on the ground, we are uncompromising in providing a unique tailor-made experience that allows for a complete immersion into the bush experience. A remarkable safari experience always includes being surrounded by untouched and pristine wilderness, the most exclusive and beautiful lodges, and being in proximity to abundant wildlife.
At Safari Destinations we have an exceptional travel experiences team that is on hand to meet guests at Maun airport and assist them with arrival or departure processes, gets feedback from guests on their travel experience, help with lost luggage and anything else the guests need assistance with. Meet-and-greets are incredible since they provide us and in turn our agents with a brilliant opportunity to receive honest feedback from our guests, who remain our trusted authorities in what makes an authentic and beautiful safari experience. Here is a small selection of some of our most recent feedback shared with our Travel Experiences Manager Angela Masisi-Makula.

Here we share a small selection of clients’ feedbacks:

A change in perspective:

“After being flown all over the Delta, she thinks it is time to change careers and be a Bush Pilot.” Our Travel Experiences Manager Angela Masisi–Makula recounts one of our guests’ feedback at a meet-and-greet arriving with Moremi Air from Splash Camp to Maun. Splash Camp, nestled in the heart of the Okavango, served as their best lodge experience and they enjoyed abundant game viewing, including lions, a leopard, and cheetah on one of their game drives. 

Already planning a return trip to Botswana: 

Our clients, a family of six, were happy to be met and to share their lion tracking experience. They mentioned that after two days of tracking and looking for lions, this morning, they were impressed to see a pride of five, they spent 45 minutes at this sighting taking incredible photos. The accommodation surpassed their expectations and Machaba Camp was their highlight. They raved about the food, which was in their own words of Michelin standards. They are already planning a return trip to Botswana

Share this experience with my new love:

“Can you believe I have been dating my woman (pointing at his partner) for only two months and I decided to bring her to Botswana?” Our guest described his incredible safari experience to Angela. He revealed that he was in Maun and the Okavango Delta three years ago and had the time of his life and, therefore, wanted to share this experience with his new partner. He truly believes that Botswana is a “Little Heaven on Earth”. 

Difficult to pick a single highlight from the amazing experience: 

When inquiring about their safari experience, our guests concurred that they have had an amazing time and loved every bit of their safari. It was hard for them to pick a highlight, as all the places they visited were unique and offered something special. Kwando Tau Pan, however, seemed to have been a favorite, as on one of their game drives they saw six lion cubs with two lionesses, and this was such a breathtaking sight. The couple loved and appreciated Pom Pom for its remoteness. The service all round was excellent, there was nothing they could fault about this holiday. 

A scene from National Geographic:

It was at Gomoti Plains where they had their most significant sighting, a female cheetah and five of her cubs. The cheetah was teaching its cubs to hunt, and they witnessed a kill (the cheetah on an impala) and it seemed like a scene from National Geographic. Once the impala had succumbed to its fate, they dragged it to the cubs, who did not waste time feasting. They took so many photos of the cubs with their bloody mouths. At Linyanti Bush Camp on their game drive heading towards camp, the guide paused the vehicle and told them he could “smell” a leopard. Amid their amazement and curiosity, five meters away from their game viewer, indeed was a leopard and they could not believe it. 

Amazing Experience for the kids at Young Explorers: 

The children said that they have had an incredible time and saw a lot at the Young Explorers Camp. Their highlight was two African Wild Dogs chasing a leopard that went up a tree. During their sightings, they also saw four cheetahs, elephants, and impalas to name a few. The only big cat they did not see was a lion and they made a comment that they will have to come back on a “lion Safari” next time. 

Caroline Mokaba

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Caroline Mokaba

Tuesday 19 October 2021

MEMORIES AND MAGICAL MOMENTS ON SAFARI

Every single day, we at Safari Destinations, have the privilege of interacting with our clients in Maun, hearing about their wonderful safaris. Excited by their experiences in the bush, our guests are more than eager to share their feedback with us. Our clients are so thrilled to be travelling again, agreeing that travel is still much needed and that there is no better time to go on safari than now!

Elicited by our Meet and Greet team, here is some of the feedback received in the last couple of weeks (we struggled with the selection since we had so many wonderful stories to choose from). 

A FAMILY’S DREAM COMES TRUE AT SHINDE CAMP

“Shinde was by far the highlight of their trip. In enquiring why this was so, we were told that they had the best Guide ever in the history of their safari holidays. Our guests commented that they have been to South Africa, Namibia and Botswana with Botswana having been the best just because of their guide, Kenny, at Shinde Camp. The whole family commented that Kenny was an absolute gem. He was very knowledgeable (he even knew the scientific and latin names of plants and animals), was fun (extremely entertaining), and catered for the young ones and keeping them very interested each and every game drive. They mentioned that a Guide can make or break a trip or experience and fortunately for them, Kenny truly enhanced their experience. Their game drives were nothing short of spectacular. They saw everything that they wanted to see and even got to witness a Lion kill, just like you see on National Geographic. This family really were happy and could not stop expressing their satisfaction with their whole entire trip.”

NOGATSAA PANS LODGE: A GEM & THE CHERRY ON TOP!

Although the focus of a safari is the wildlife sightings, the landscapes and  the sheer bliss of being out under the African sky, the staff in camp  contribute hugely to the overall experience. A warm welcome, a beautiful smile and the kindness of the people in camp who are more than ready to make sure that all your needs are met during your stay, adds to the pleasure of your stay. Nogatsaa delivered in this aspect!

“Nogatsaa Pans Camp: Clients raved that the Manageress Ketsile, had phenomenal people skills and was just incredibly friendly. Allan, who was their Guide for their entire stay was also an asset and made their sightings just extra special. He was very knowledgeable and very flexible. They can’t compare the welcome and hospitality that they received anything they had experienced on other trips.

SELF-DRIVING IN BOTSWANA! WHAT COULD BE BETTER?

It is great to go on a self-drive trip. Our guests are enjoying the open and flat landscapes while driving through the Makgadikgadi pans, to road side sightings of elephants aplenty in the famous Chobe area to the rustic and pristine Savute and then Khwai with its exceptional game viewing.  The bonus to self-drives is that you get to spend dedicated time with family or close friends.

“ The clients absolutely loved the Makgadikgadi and her beautiful sunsets and sunrises as well as the vast nothingness of the landscape. Kubu Lodge was also a great place to stay as Chobe was buzzing with hundreds of elephants. They had never seen anything like this before.

Savuti was “ Lion land”. They saw a total of 15 Lions at one sighting, with cubs. This for them was very special. The experience of being in the wilderness (unguided) with mother nature delivering in such a spectacular manner, was simply remarkable. The landscape here was also breath-taking. Khwai also was just awesome. On one drive, clients saw a dead impala up a tree and they both guessed that they were about to see a Leopard. And there it was! They were so excited and told me about the many video clips they took of their “special” sighting and moment. This was their first time visiting Southern Africa and they could not believe their luck.”

These are just some of the feedbacks from the many guests we have hosted over the past months. We love to hear of the magical moments experienced by our guests and to share in the memories they will take back home to tell to their families and friends! This is one of the best parts of our job, being allowed to share such amazing experiences.

As Carina always says: “Every day not spent on safari is lost day”.  I am sure our guests, after a safari of a lifetime, will agree. The African travel bug is the one that bites the hardest.

Caroline Mokaba

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Caroline Mokaba

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